Last Updated: July 19, 2025
Last Updated: July 19, 2025
Fiber Servicer Access Agreement
Fiber Servicer Access Agreement
Introduction
Welcome to Fiber’s Servicer Access Agreement!
Below we have listed important legal terms that apply to any end user who requires access to the Services on behalf of the Customer (each a “Servicer”). These terms are necessary in order to protect all parties and to make our services possible and more enjoyable for everyone.
We understand that legal terms can be exhausting to read, and we’ve tried to make the experience more pleasant. If you have any suggestions on how we can improve them, you are more than welcome to contact us at support@clerkie.io.
1. INCORPORATION OF TERMS
1.1 Compliance with Terms. Servicer acknowledges and agrees that its access and use of the Services is subject to and shall fully comply with the following documents (collectively, the “Governing Documents”): (i) Fiber Terms of Service, product-specific terms relevant to the Customer's Order, Acceptable Use Policy, Data Processing Agreement, and Privacy Policy; and (ii) any rules, policies, and security requirements communicated in writing by Fiber or the Customer.
1.2 Precedence. The Governing Documents are incorporated by reference into this agreement. In the event of conflict, the Governing Documents shall control.
2. AUTHORIZED USE
2.1 Purpose for Use. Servicer is authorized to use the Services solely for purposes of providing services to Customer.
2.2 Access Revocation. Fiber or the Customer may immediately revoke Servicer’s access to the Services for breach of this agreement or the Governing Documents.
3. CONFIDENTIALITY & DATA SECURITY
3.1 Security. Servicer shall maintain the confidentiality of all information accessed through the Platform and comply with all security obligations in the Governing Documents.
3.2 Breach Notification. Without limiting the foregoing, Servicer shall immediately notify Fiber and the Customer of any suspected or actual security incident or data breach.
4. LIABILITY & INDEMNITY
4.1 Liability. Servicer shall be liable for all acts and omissions of its personnel.
4.2 Indemnification. Servicer shall indemnify and hold harmless Fiber and the Customer against any claims, damages, or losses arising from its breach of this agreement or the Governing Documents.
5. TERM & TERMINATION
5.1 Term. This agreement remains in effect for as long as Servicer has access to the Services.
5.2 Termination. Either Fiber or the Customer may terminate Servicer’s access immediately upon notice.
5.3 Cease of Use. Upon termination, Servicer shall cease all access and use and delete all data obtained from the Services, consistent with the Fiber Terms of Service and DPA.
6. MISCELLANEOUS
6.1 Relationship Between Parties. This agreement does not create an employment, agency, or partnership relationship between Fiber and the Servicer.
6.2 Amendment; No Waiver. We may modify these by posting any changes to this document and, if you have an active Fiber agreement and changes are material, we will notify you directly (for example, by sending you an email or in-app notification). The revised version will become effective and binding the next business day after it is posted.
If you do not agree with a modification to the Agreement, you must notify us in writing within thirty (30) days of the revision. If you give us this notice, then your subscription will continue to be governed by the terms and conditions of the Agreement prior to modification until your next renewal date. However, if we can no longer reasonably provide the subscription to you under the terms prior to modification (for example, if the modifications are required by law or result from general product changes), then the Agreement and/or affected Services will terminate upon our notice to you and we will promptly refund any prepaid but unused fees covering use of the Service after termination in accordance with the ‘Effect of Termination or Expiration’ provision of the Master Terms.
No delay in exercising any right or remedy or failure to object will be a waiver of such right or remedy or any other right or remedy. A waiver on one occasion will not be a waiver of any right or remedy on any future occasion.
